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Quality management - Customer satisfaction - Guidelines for complaints handling in organizations

Overview ISO 10002:2018 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations provides practical guidance for planning, designing, operating, maintaining…

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

Tracked Changes. Quality management. Customer satisfaction. Guidelines for complaints handling in organizatio…

ISO 10002:2004

Withdrawn

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

ISO 10002:2018

Active

Quality management — Customer satisfaction — Guidelines for complaints handling in organizations

Overview ISO 10002:2018 - Quality management - Customer satisfaction - Guidelines for complaints handling in organizations provides practical guidance for planning, designing, operating, maintaining…

BS ISO 10002:2018

Active

Quality management. Customer satisfaction. Guidelines for complaints handling in organizations.