1 Scope
This part of ISO 9241 provides recommendations for command dialogues used to accomplish typical office tasks using visual display terminals
(VDTs). Command dialogues are sequences of instructions provided by the user to the system which,
when processed, result in associated system actions. Users input (from recall, rather
than selecting from a menu) complete or abbreviated command phrases (e.g. mnemonics, letters, function keys, hot keys in the order required by the command language syntax and the computer performs the activities initiated by the command (s) and their associated parameters .
Interface design depends upon the task, the user, the environment, and the available
technology. Consequently, ISO 9241‑15 cannot be applied without a knowledge of the design and use context of the interface
and it is not intended to be used as a prescriptive set of rules to be applied in
their entirety. Rather, it assumes that the designer has proper information available
concerning task and user requirements and understands the use of available technology
(this may require consultation with a qualified ergonomics professional as well as
empirical testing with real users).
ISO 9241‑15
applies to the use of command dialogues, either in conjunction with other dialogues (e.g. menus, direct manipulation)
or as the primary dialogue technique (e.g. in the case of “dumb terminals” or where
high speed is required in a particular application). In addition, this part of ISO 9241 provides ...
Open preview (PDF)Ergonomic requirements for office work with visual display terminals (VDTs) - Command dialogues