BS ISO 10008:2013 PDF

Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions

Open preview (PDF)Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions

Title (English):

BS ISO 10008:2013

Quality management. Customer satisfaction. Guidelines for business-to-consumer electronic commerce transactions

Document status:

Withdrawn

Format:

Electronic (PDF)

Publication date:

June 30, 2013

ICS:

03.120.10

SKU:

BS ISO 10008:2013