ISO 8000-62:2018 PDF

Data quality — Part 62: Data quality management: Organizational process maturity assessment: Application of standards relating to process assessment

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Title (English):

ISO 8000-62:2018

Data quality — Part 62: Data quality management: Organizational process maturity assessment: Application of standards relating to process assessment

Document status:: Active
Format:: Electronic (PDF)
Number of pages:: 19
Publication date:: September 12, 2018
Edition:: ISO IS 8000 edition 1 version 1
ICS:: 25.040.40

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Description (English):

This document specifies particular elements of a maturity model. These elements conform to ISO/IEC 33004. Organizations can use these elements in combination with their own assessment indicators to determine the maturity level of processes for data quality management as specified by ISO 8000‑61. The following are within the scope of this document: - some of the elements of a model for assessing organizational process maturity; - identifying those elements that exist in other standards (process capability levels, process attributes, ordinal scale for measuring process attributes and the scheme for derivation of process capability levels from process attribute rating); - specifying six maturity levels and process profiles to indicate when organizations have achieved each of the maturity levels; - providing guidance on how to assess the maturity level of an organization. Methods or procedures to improve organizational maturity are outside the scope of this document. This document can be used by the organization itself or by another party (including certification bodies) to perform assessment of the maturity. This document can be used in conjunction with, or independently of, quality management systems standards.

Technical details

Technical committee: ISO/TC 184/SC 4 - Industrial data
SKU: ISO 8000-62:2018

Abstract

Overview

ISO 8000-62:2018 - Data quality: Data quality management: Organizational process maturity assessment - specifies particular elements of a maturity model for assessing an organization's data quality management processes. The elements conform to ISO/IEC 33004 and are intended to be used with the process reference model in ISO 8000-61. The standard defines how to measure process capability and derive an organizational maturity level for data quality management; it can be applied by the organization itself or by third parties (including certification bodies). Methods to improve maturity are explicitly outside its scope.

Key topics and technical requirements

Conformance to ISO/IEC 33004: Defines the model elements consistent with established process assessment standards.
Process capability levels and attributes: Uses a six-point ordinal capability scale from Incomplete to Innovating, mapped to defined process attributes (e.g., process performance, process definition, quantitative control, process innovation).
Ordinal rating scale for attributes: Four achievement degrees (Not achieved N: 0–15%, Partially achieved P: >15–50%, Largely achieved L: >50–85%, Fully achieved F: >85–100%) to evaluate process attributes.
Six maturity levels: Specified maturity scale - Level 0: Immature, 1: Basic, 2: Managed, 3: Established, 4: Predictable, 5: Innovating - with process profiles indicating when each level is achieved.
Derivation rules and process profiles: Rules for deriving organizational maturity from per-process capability ratings and process profiles.
Assessment guidance: Guidance on assessment activities, required inputs and outputs, roles, responsibilities and competence for assessors.
Assessment indicators: Organizations select or tailor assessment indicators (can use the ISO 8000-63 measurement stack) to gather evidence for attribute ratings.

Practical applications - who uses ISO 8000-62

Data quality managers and master data teams: to benchmark maturity of data governance and data quality processes.
Process assessors and internal auditors: to perform structured maturity assessments against ISO 8000-61.
Certification bodies and external assessors: to evaluate organizational capability in data quality management.
IT, BI and data governance professionals: to prioritize process improvements and justify investment by demonstrating maturity levels.
Compliance and risk teams: to document process capability and readiness across the data lifecycle.

Practical outcomes include objective maturity ratings, standardized evidence collection, and a repeatable assessment approach that can be integrated with quality management systems or used independently.

Related standards

ISO 8000-61 - Data quality management: Process reference model (assessment target)
ISO 8000-63 - Measurement stack for assessment indicators
ISO/IEC 33001, 33002, 33004, 33020 - Process assessment concepts, requirements, measurement framework

Keywords: ISO 8000-62, data quality, organizational process maturity, maturity model, process assessment, ISO/IEC 33004, ISO 8000-61, process capability levels, process attributes.

Related standards

Standards mentioned in the description

Abstract

Overview

Key topics and technical requirements

Conformance to ISO/IEC 33004: Defines the model elements consistent with established process assessment standards.
Process capability levels and attributes: Uses a six-point ordinal capability scale from Incomplete to Innovating, mapped to defined process attributes (e.g., process performance, process definition, quantitative control, process innovation).
Ordinal rating scale for attributes: Four achievement degrees (Not achieved N: 0–15%, Partially achieved P: >15–50%, Largely achieved L: >50–85%, Fully achieved F: >85–100%) to evaluate process attributes.
Six maturity levels: Specified maturity scale - Level 0: Immature, 1: Basic, 2: Managed, 3: Established, 4: Predictable, 5: Innovating - with process profiles indicating when each level is achieved.
Derivation rules and process profiles: Rules for deriving organizational maturity from per-process capability ratings and process profiles.
Assessment guidance: Guidance on assessment activities, required inputs and outputs, roles, responsibilities and competence for assessors.
Assessment indicators: Organizations select or tailor assessment indicators (can use the ISO 8000-63 measurement stack) to gather evidence for attribute ratings.

Practical applications - who uses ISO 8000-62

Data quality managers and master data teams: to benchmark maturity of data governance and data quality processes.
Process assessors and internal auditors: to perform structured maturity assessments against ISO 8000-61.
Certification bodies and external assessors: to evaluate organizational capability in data quality management.
IT, BI and data governance professionals: to prioritize process improvements and justify investment by demonstrating maturity levels.
Compliance and risk teams: to document process capability and readiness across the data lifecycle.

Related standards

ISO 8000-61 - Data quality management: Process reference model (assessment target)
ISO 8000-63 - Measurement stack for assessment indicators
ISO/IEC 33001, 33002, 33004, 33020 - Process assessment concepts, requirements, measurement framework

Keywords: ISO 8000-62, data quality, organizational process maturity, maturity model, process assessment, ISO/IEC 33004, ISO 8000-61, process capability levels, process attributes.

ISO 8000-62:2018 PDF

Technical details

Abstract

Overview

Key topics and technical requirements

Practical applications - who uses ISO 8000-62

Related standards

Related standards

Abstract

Overview

Key topics and technical requirements

Practical applications - who uses ISO 8000-62

Related standards

Related standards

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