Overview
EN ISO 24019:2022 - Simultaneous interpreting delivery platforms: Requirements and recommendations defines functional and technical requirements for using remote simultaneous interpreting (RSI) platforms at communicative events where interpreters are not co‑located with speakers, participants or signers. Published by CEN with ISO origin (ISO 24019:2022), the standard complements ISO 20108 and addresses the end‑to‑end quality of audio and images, transmission performance, interpreter working environment and operational responsibilities.
Key topics and technical requirements
The standard covers practical, technical and operational aspects of remote interpreting platforms, including:
- Audio quality and characteristics - input/output handling, level consistency, tone and volume controls, headphones/headsets and hearing protection.
- Image quality and synchronization - video requirements for speakers and signers and synchronization of sound and images to preserve intelligibility.
- Transmission performance - processing capacity, latency limits, continuity of transmission and robustness for live events.
- Interpreter interface and soft console - controls, indicators, microphone management, outgoing channels, handover procedures and accessibility features.
- Connectivity and working environments - requirements for interpreters, speakers and signers (booths, individual controlled environments, reliable network connectivity).
- Signed language considerations - additional video requirements and display arrangements for signed language interpreters.
- Recording, webcasting and storage - controls and indicators for recording/broadcasting and related operational rules.
- Confidentiality and data protection - requirements for data integrity, availability, confidentiality and operational procedures to protect sensitive content.
- Operational roles and responsibilities - guidance for informing speakers, interpreters and technical personnel and the responsibilities of technical support staff.
Practical applications
EN ISO 24019:2022 is directly applicable to:
- Hybrid and fully virtual conferences, summits and webinars using remote simultaneous interpreting platforms.
- Event organizers and AV providers procuring RSI systems and defining service-level expectations.
- Developers and vendors of interpreting delivery platforms seeking to align product features with international best practice.
- Interpreters and interpreting services defining workstations, soft consoles and ergonomic requirements.
- Facilities managers and public building operators integrating remote interpreting into meeting rooms and public hearings.
Use cases include multilingual corporate meetings, international diplomacy, legal proceedings, educational webinars and accessible services that include sign language feeds.
Who should use this standard
- Conference organizers and AV integrators
- Platform developers and software vendors
- Professional interpreters and interpreting agencies
- Procurement officers and standards/compliance teams
- Accessibility and IT/security managers
Related standards
- ISO 20108 (relates to quality of sound and image for interpreting)
- ISO/TC 37 outputs on language and terminology (technical basis for the document)
EN ISO 24019:2022 helps ensure reliable, secure and high‑quality remote interpreting experiences by specifying interoperable technical and operational requirements for modern interpreting delivery platforms. Keywords: EN ISO 24019:2022, simultaneous interpreting delivery platforms, remote simultaneous interpreting, interpreting technology, audio latency, video synchronization, data protection.
