Overview
ISO/IEC 33071:2016 - also known as the Enterprise SPICE integrated process assessment model - defines a harmonized, standards-based process assessment model for enterprise processes. Published in 2016, the standard provides a single, integrated process reference model and a corresponding process assessment model for performing conformant assessments of process capability in accordance with ISO/IEC 33002. It brings together best practices and mappings from existing models and standards to support consistent, enterprise-wide process assessment and improvement.
Note: the standard permits reproduction of subclauses 6.1–6.5 and 7.1–7.2 for tools or materials that support process assessments.
Key topics
- Two-dimensional model: a process dimension (process reference model and performance indicators) and a capability dimension (process capability indicators).
- Process categories: Governance/Management, Life Cycle, Support, and Special Applications. Examples in the Governance/Management category include:
- Enterprise Governance
- Investment Management
- Human Resource Management
- Enterprise Architecture
- Project Management and Risk Management
- Life cycle processes: Needs, Requirements, Design, Integration, Evaluation, Deployment & Disposal, Operation & Support.
- Support processes: Alternatives Analysis, Measurement & Analysis, Quality Assurance, Change & Configuration Management, Information & Knowledge Management, Training, Process Definition and Process Improvement.
- Special applications: Safety and Security considerations integrated into enterprise processes.
- Assessment indicators: base practices, work products and performance indicators used to evaluate process implementation and outcomes.
- Capability levels: the model defines process capability indicators and includes at least Level 0 (Incomplete) and Level 1 (Performed) as part of the capability dimension.
Practical applications
- Conducting conformant process capability assessments across enterprise functions to benchmark and prioritize improvements.
- Creating enterprise-wide process improvement programs that align governance, lifecycle and support processes.
- Harmonizing multiple frameworks (e.g., CMMI, ITIL, COBIT mappings referenced in the standard) into a single assessment approach to reduce duplication and increase assessment efficiency.
- Embedding assessment indicators in assessment tools and decision support systems (permitted reproduction clause) to automate or support assessment execution.
- Using mapping tables and annexes (relationship and high-level mapping) to demonstrate traceability to other standards and models.
Who should use it
- Process assessors and audit teams performing ISO/IEC 33002-conformant assessments
- Enterprise architects, process improvement leads, quality and compliance managers
- Programme and portfolio managers seeking standardized assessment across projects and investments
- Consultants and tool vendors building assessment or improvement solutions
Related standards
- ISO/IEC 33002 (assessment process requirements)
- ISO/IEC 33004 (requirements for process reference and assessment models)
- The standard includes annexes describing relationships and mappings to other models and sources for integration and traceability.
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